Privacy Policy

1. What types of information we collect

905ok We collect different types of information so we can provide you with the best service. This information is used to personalize your experience, keep your account secure, and improve our services. We only collect information that is necessary to provide our services and never collect additional information without your consent.

Personal identity information

When you register with us, we collect your full name, date of birth, gender, nationality and identity card number. This information is used to meet legal requirements and verify your age because our service is only for those 18 years or older. Confirming your identity helps prevent fraud and multiple accounts on our platform.

Contact information

We collect your email address, phone number, home address and city. This information is necessary to communicate with you, send account updates, notify important alerts and process payments. Verifying your email and phone number is an important part of your account security and we always ensure these communication channels are active and under your control.

Financial Information

To process payments, we collect your bank account number, mobile banking number, last four digits of your card, and transaction history. All this information is protected with high-level encryption in accordance with PCI DSS standards. We never store your full card number, CVV, or PIN. All payments are processed through secure third-party payment gateways that comply with international security standards.

Technical information

We automatically collect your IP address, browser type and version, operating system, device type, location data and cookies. This information helps us optimize our website and app, resolve technical issues and detect security threats. We use your location data only for legal compliance and enforcing geo-blocking policies.

Behavioral Information

We track your betting patterns, preferred games, time spent on site, links clicked and search history. This data helps us customize relevant content and offers for you. We use this information to improve your experience and show you the most enjoyable games and promotions. This data analysis also helps us detect suspicious activity and potential problem gambling behavior.

2. How we use your information

905ok We use your information only for legitimate and transparent purposes. We never sell or misuse your information without your consent. Below we provide a detailed description of how and why we use your data. Each use is based on legal requirements, our legitimate business interests or your explicit consent.

Account Management

We use your information to create and maintain your account, verify your identity, ensure account security and manage your profile settings. This includes verifying your login credentials, processing password reset requests and tracking your account balance. We ensure that only you can access your account and any unauthorized activity is detected immediately.

Payment processing

Your financial information is used to process deposits, complete withdrawals, pay out winnings and maintain transaction records. We handle all payments transparently and your transaction history is always available in your account. We keep detailed records of all transactions to prevent money laundering and comply with financial regulations as required by law.

Customer Service Provision

We use your information to answer your questions, resolve issues, provide technical support and handle your complaints. Our customer support team can view your account information so they can help you quickly and effectively. All support communications are recorded and reviewed to ensure quality.

Marketing and promotions

With your consent, we send you emails, SMS or push notifications about new games, special offers, bonuses and events. You can opt out of our marketing communications at any time from your account settings or by using the unsubscribe link at the bottom of each email. We customize marketing according to your preferences so you only receive relevant offers.

Security and fraud prevention

We analyze your data to detect suspicious activity, prevent fraud, stop money laundering and enforce our terms and conditions. Our advanced systems monitor unusual patterns in real-time and identify potential threats. This ensures a safe and fair gaming environment for you and all players.

Legal Obligations

We share your information with regulatory authorities, law enforcement agencies and other government bodies when required by law. This includes licensing requirements, tax reporting, anti-money laundering prevention and other regulatory compliance. We only share the minimum necessary information and always strive to protect your rights.

3. Who we share your information with

905ok We respect your privacy and only share your information with specific third parties when necessary. We never sell your data and only work with trusted partners who adhere to strict privacy and security standards. Below is a complete list of the circumstances and parties with whom we share your information.

Payment processors

We work with third-party payment gateways and financial service providers to process deposits and withdrawals. These providers receive your name, payment information and transaction details only to complete the transaction. All payment partners are PCI DSS certified and use banking-grade security. They can use your data only for transaction processing and no other purpose.

Game Providers

Our casino games and sports betting software is powered by various leading game studios and platforms. These providers receive your basic account information and gameplay data so they can run games and settle results. All these partners are industry-recognized and licensed by international gaming authorities. They are bound by strict data protection agreements and committed to keeping your information confidential.

Identity verification services

We use third-party identity verification services for legal compliance and fraud prevention. These services check your name, date of birth, address and identity documents against government records. This ensures you are a real person, legally eligible to play and not creating multiple accounts. All verification processes are completed through encrypted and secure channels.

Analytics and marketing tools

We use Google Analytics, Facebook Pixel and other analytics tools that help us understand website traffic and user behavior. These services collect anonymized or pseudonymized data using cookies and similar technologies. You can control or disable cookies from your browser settings. This data helps us optimize our service and improve user experience.

Legal and Regulatory Authorities

We disclose your information when required by law or to comply with legal processes. This may include court orders, subpoenas, regulatory investigations or other legal obligations. We may also disclose information to protect our rights, investigate fraud or protect the safety of others. We always try to notify you when your information is disclosed to legal authorities unless prohibited by law.

4. How we keep your information secure

905ok Your data security is our highest priority at 905ok. We use the most advanced industry technology and best practices to protect your information from unauthorized access, disclosure, alteration or destruction. We continuously review and upgrade our security measures to defend against new threats.

Encryption and Secure Connection

Our entire website and mobile app are secured with 256-bit SSL/TLS encryption. This means all data transmitted between your device and our servers is encrypted and cannot be read by third parties. This is the same military-grade encryption used by banks and government agencies. Our security certificates are regularly updated and verified by independent bodies.

Secure data storage

All your personal and financial information is stored in encrypted databases located in physically secured data centers. These centers have 24/7 security monitoring, biometric access control, fire suppression systems and backup power supplies. We regularly back up data to multiple geographic locations so that your data remains safe even in case of accidents or natural disasters.

Access Control and Authentication

Only authorized and trained personnel can access your personal information, and only to the extent necessary for their work. All access is logged and monitored to detect unusual activity. We strongly encourage our users to activate Two-Factor Authentication (2FA), which adds an extra layer of security. All staff are bound by strict confidentiality agreements and receive regular security training.

Regular security audits

We regularly test and audit our systems by independent cybersecurity experts. This includes penetration testing, vulnerability scanning and security code review. Any weaknesses are fixed as soon as they are found. We continuously keep our software and systems updated by applying the latest security patches. Our security team monitors threats 24/7 and responds quickly to any suspicious activity.

Firewall and intrusion detection

Our network is protected by multi-layer firewalls and advanced Intrusion Detection/Prevention Systems (IDS/IPS). These systems block malicious traffic and hacking attempts in real-time. We use DDoS protection to ensure our service is always available. All suspicious activity is automatically logged and reviewed by our security analysts to prevent similar attacks in the future.

5. How long we keep your information

905ok We only retain your personal information for as long as necessary to fulfill the purpose for which it was collected or as required by law. We follow a data retention policy that ensures unnecessary data is regularly and securely deleted. Different types of data have different retention periods based on legal and business requirements.

Active account data

We retain your profile information, transaction history and betting records for as long as your account remains active. This helps us provide you with uninterrupted service and resolve any disputes. If you decide to close your account, most data is deleted from our active systems but some information is kept in archives for legal requirements.

Financial Records

We retain your transaction records and financial documents for at least 7 years as required by international accounting and tax laws. This includes deposits, withdrawals, bonuses and bet history. These records are important for preventing money laundering and tax compliance. This data is kept in secure archives and accessed only for audits or legal requests.

Identity verification documents

We retain identity documents, proof of address and other verification documents you submit for up to 5 years after account closure. This is necessary for regulatory requirements and potential dispute resolution. All these documents are kept encrypted in secure storage where access is strictly controlled. Once the retention period ends, all documents are permanently and securely deleted.

Marketing and communication data

If you unsubscribe from our marketing communications, we immediately remove you from our marketing lists. However, we keep a record of your unsubscribe request so we don't accidentally send you marketing materials in the future. Your customer service interactions and chat logs are typically retained for 3 years for quality control and training purposes.

6. Your data rights

You have specific rights regarding your personal information under GDPR and other data protection laws. 905ok We respect these rights and make it easy for you to exercise them. You can control your data at any time and we handle all your requests in a timely and transparent manner. These rights are designed to protect your privacy and data autonomy.

Right of Access

You have the right to know what personal data we hold about you. You can request a copy at any time and we will provide you with a complete report within 30 days containing all your stored data and details of how it is being used. This service is normally free but a reasonable fee may apply for excessive or repetitive requests.

Right to rectification

If there are any errors or omissions in your personal information, you have the right to correct them. You can update most information yourself from your account settings. If you need our help changing any information, contact our support team and we will update it quickly. Some changes may require new verification for security reasons.

Right to erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances. If you close your account and request data deletion, we will erase all personal information that is not legally required to be retained. Note that some data must be kept for our legal obligations such as financial records and AML documentation. We will inform you what has been deleted and what has been retained.

Right to restrict processing

You have the right to request that we restrict the processing of your personal data in certain circumstances. For example, if you question the accuracy of your data, we may suspend processing while we verify it. Restricted data will still be stored but will not be actively used unless you consent or it is needed to establish legal claims.

Right to data portability

You have the right to receive your data in a structured, commonly used and machine-readable format and to transfer it to another service provider if needed. We can provide your data in CSV, JSON or XML format. This right applies only to data you have provided to us and that is processed by automated means.

Right to Object

You have the right to object to certain types of processing such as direct marketing or profiling. You can opt out of marketing communications at any time and we will immediately stop using your data for that purpose. However, note that we may still send you important account updates and transaction notifications that are necessary for service provision.

7. Cookies and tracking technologies

905ok We use cookies and similar tracking technologies to improve your browsing experience and to understand and analyze our service. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and customize the site for you.

Types of cookies we use

Third-party cookies

We use some third-party services that set their own cookies. This includes Google Analytics, Facebook Pixel and other analytics and marketing tools. These third parties collect and use data according to their own privacy policies. We recommend you review their policies to understand how they use your data.

Manage Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to reject cookies or get alerts when a cookie is being sent. However, note that disabling cookies may prevent some features of our site from working properly. Essential cookies are necessary for our site to function and cannot be disabled.

8. Changes to this policy

905ok We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards and our business practices. We will notify you of any significant changes by email, site notification or alert on your account dashboard. Minor changes will only be updated on this page and the last revised date will be changed.

We encourage you to review this policy regularly so you stay informed about how we are protecting your information. You will be notified at least 30 days before any significant changes take effect so you have time to review and object if necessary. Continuing to use our service after changes means you accept the updated policy.